Skip links

ARTICLE ARCHIVE

User Experience

A UX Review: Digital Banking

User Experience

Our recent UX review shows how challenger banks are disrupting the finance sector with better digital experiences.

A UX Review: The Energy Sector

A UX Review: The Energy Sector

User Experience

There’s a new kind of value for today’s energy customers. Our latest review compares the UX of British Gas and npower to newcomers OVO and Economy energy.

Pomegranate judges at UK Digital Experience Awards 2016

Awards

Our very own Duncan Thomas will be judging in December at the newest and latest award ceremony to acknowledge the CX industry, the UK Digital Experience Awards 2016 (UKDXA) at the Park

How to Build Empathy with Customer Research?

User Experience

When building a great product or service, you need to build a user-centric ecosystem of processes and people. It’s not a change you can effect in a couple of days, however some

Why Invest in Customer-Centricity?

User Experience

Customer-centric business is not a curiosity anymore – it’s a requirement determined by shifting powers of the modern open, connected economy. Mistreated customers’ content becomes viral in hours and new

FinTech: An Industry Built on CX Design

Customer experience

FinTech, a buzzword that has roamed around in recent years, refers to companies that work in the financial sector, but innovate with technology, business models and engaging customer experience to

Customer Experience

Loyalty & Millennials: are rewards really the answer?

The techniques brands used years ago to increase customer loyalty are no longer relevant. In a world full of increasing

Improving the customer experience today — why agencies need to adapt.

Are you tracking your customer experience in the best way possible? Our head of research shares his thoughts on customer

FinTech: An Industry Built on CX Design

FinTech, a buzzword that has roamed around in recent years, refers to companies that work in the financial sector, but

Our Work

Join the team – Lead UX Designer

Pomegranate is currently on a path of exciting growth. This month we’re on the lookout for a Lead UX Designer

Join the team – Junior Front End Developer

Pomegranate is currently on a path of exciting growth – we have big plans for 2017! This month we’re on the

Job Opportunity – UX Designer

We are looking for a Middleweight UX Designer to join Pomegranate. You will be working in our UX design team