The techniques brands used years ago to increase customer loyalty are no longer relevant. In a world full of increasing choice it’s more important than ever to pay attention to changing customer needs.
Our recent UX review shows how challenger banks are disrupting the finance sector with better digital experiences.
Pomegranate is currently on a path of exciting growth. This month we’re on the lookout for a Lead UX Designer to lead our design and development team and define Pomegranate’s UX vision.
There’s a new kind of value for today’s energy customers. Our latest review compares the UX of British Gas and npower to newcomers OVO and Economy energy.
Are you tracking your customer experience in the best way possible? Our head of research shares his thoughts on customer insight advancements and the future role of agencies…
Pomegranate is currently on a path of exciting growth – we have big plans for 2017! This month we’re on the lookout for a full time Junior Front End Developer to provide essential support for our lead developer.
We are looking for a Middleweight UX Designer to join Pomegranate. You will be working in our UX design team helping with creating innovative solutions for product strategies and digital experiences for our clients.
When building a great product or service, you need to build a user-centric ecosystem of processes and people. It’s not a change you can effect in a couple of days, however some aspects of it can be implemented relatively quickly. The first step is gradual investment in understanding and designing for your customer.
Customer-centric business is not a curiosity anymore – it’s a requirement determined by shifting powers of the modern open, connected economy. Mistreated customers’ content becomes viral in hours and new startups pop up every week, challenging traditional industries with new thinking.