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Join the team – Lead UX Designer

Pomegranate is currently on a path of exciting growth! This month we’re on the lookout for a full time Lead UX Designer to lead our design and development team and define Pomegranate’s UX vision.

Who are we?

We are Pomegranate Media, an agency recognised as experts in customer experience design. We deliver tangible results for clients with challenger brands, who need to solve identified and unidentified business needs.

We’re a passionate and friendly team, who collaborate to create real value for our clients. We’re firm believers in user-centered design principles and consistently apply them to every project, no matter what sector or company size we’re dealing with. Our approach to design, which we call Emotional Ignition, is based on aligning business needs with both functional and emotional needs of the users in order to create a well-balanced customer experience for our clients.

Our agency focus is on continued learning, to ensure we provide best-in-class service for our clients. As a result Pomegranate is a great place to grow and gain varied experience. Every team member has an area of ownership and considerable input into key decisions, including determining your own approach.

About you

The position of Lead UX Designer is a crucial role that forms part of the Management team at Pomegranate. The role will be responsible for all design and UX output from the company, you will lead the design and development team.

The Pomegranate Lead UX Designer is responsible for managing day-to-day UX engagement activities with a focus on delivering market-differentiating, high-quality, highly interactive, high-performance digital touch points that match or exceed customer expectations.

The Lead UX designer is responsible for defining Pomegranate’s UX vision through the leadership and cultivation of the cross-disciplinary User Experience team – including Interaction Designers, Visual Designers, User Researchers, and Developers – and the collaboration and interaction with key product owners within the organization.  The Lead UX Designer is responsible for defining and measuring the key UX success metrics for all product engagements and for driving the User Experience team on the actualization of all key metrics.

The Lead UX Designer is responsible for managing the overall User Experience team, contributing to the larger UX community in the industry, and playing a key role in business development.


Required skills and experience:

  • As an executive member of the Pomegranate leadership team, the Lead UX Designer is responsible for setting design direction for Pomegranate

  • Evangelize a clear vision of best-in-class designs to senior executives, customers and analysts

  • Lead the user experience design and research discipline including building a strong team of design professionals as well as continually improving UX capabilities, tools, processes and best practices

  • Responsible for all engagements including all UX project deliverables (such as user research reports, concepts, wireframes, prototypes, specifications, etc.), project engagement agreements, project timelines and delivery.

  • Craft UX engagements that exceed customer expectations by partnering with key product stakeholders to understand and support product business goals, advocating user centered design (UCD) industry best practices, and effectively managing UX resources.

  • Translate business requirements, end user needs and input from cross-functional teams into differentiated design solutions.

  • Coach and mentor a strong team of user experience professionals

  • Ability to present effectively to large audiences and executives

Must have experience with the following techniques and methodologies:

  • User Research – Quantitative and Qualitative
  • Personas and Empathy Profiling
  • Scenarios, stories and journeys
  • Benchmarking and competitor analysis
  • Sketching & Idea generation
  • Co-sketching workshops
  • Value proposition testing
  • Wireframing
  • Rapid iterative prototyping & Evaluation
  • Traditional User Testing
  • Workflows & Functional specs


Location: Barbican, London
Employment Type: Permanent; full-time; available asap.

Where to apply? Please send your CV along with salary expectations and a portfolio or any sample work to

Unfortunately, due to the high volume of applications we receive we may only able to respond to candidates shortlisted for an interview.


Please note, we are not engaging recruitment agencies for this role.