Some recent work
What we do
We help businesses understand, plan, design and optimise their user journeys.
How we work
Our thoughts on user experience…
As watching online courses and reading when commuting can be tricky – especially in London, where it’s difficult to find space for a book on the tube during rush hour – some of our team members chose podcasts as a way to maximise their idle time – be it commuting, at the gym or out jogging – to stay on top of their game.Read more
Have you ever wondered what the differences are between Expedia, Opodo and other Online Travel Agencies? As we started analysing and understanding the steps of Travel User Journeys in the digital era in our previous article, we identified three different macro-steps: Search, Book and Plan.Read more